Terms of use

TERMS OF USE OF THE WEBSITE AND SERVICE PLATFORM

  1. In general
        
  The website www.xtremegreece.gr is an online booking platform (e-services) and online travel agency with number ΜΗ.Τ.Ε .: 1246Ε70000055101, licensed by the Hellenic Ministry of Tourism,through which the Affiliates, in accordance with the terms and conditions set forth herein, may promote and sell sporting activities, trips, related services trips and accommodation (hotel, camping, motel, glambing accommodation, short term accommodation houses) and visitors of the Platform (Customers) to book online for these activities and accommodation.  Affiliates, Partners, providers, hoteliers and owners of accommodation, are engaged in providing sports activities, related services and accommodation. The Online Platform and the Affiliates are completely independent (freelance) professionals and have no affiliation with each other at all. The online platform Xtremegreece.gr acts as a mediator between the Affiliate and the end users (Clients), and in no way can be considered as a party to the agreements concluded between the Affiliate and the users of the platform, ie booking platform is equivalent to booking directly with the Affiliate.

                    The services provided by the Xtremegreece.gr website through the platform are as follows:
- a reference to the Platform for all or part of the Affiliate's activities and accommodation (the "Activities/accommodation"), using information provided by the Affiliate.

- Users submit reservation requests for the above Partner activities.

- allows payments from the Customer to the Affiliate.

                    The following terms and conditions will apply to the use of the Xtremegreece trademark web site located at www.xtremegreece.gr. Any end-user who enters, navigates and / or transacts and / or makes use of the Platform's services (hereinafter referred to as "visitor" and / or "user" or "client" accordingly if restricted to a visit to the Platform only) or makes an order / reservation of services) is hereby deemed to agree and accept without limitation the following terms set forth herein, without any exception. If a user does not agree to these terms, then it is their responsibility to refrain from visiting, using the site, as well as from any transaction or use of the online platform services.

                    The following terms exclusively cover the use of the Online Platform and the reservation of the Activities/accommodation on the Platform by the Users and shall in no way apply to the performance of such Activities/accommodation and Services by the Affiliates.

                    The Company reserves the right, in the event of a User's non-compliance with any of the obligations set forth herein, to suspend or exclude the User from using the Service. Such capabilities do not prejudice the Company's possible remedies against such User.

                    Xtremegreece reserves the right to modify or revise the terms and conditions of use and transactions of the online platform at any time it deems necessary and undertakes to inform end users of any changes, through the pages of this online platform. . Contracts through the electronic platform are drawn up in Greek.

 

2. End-user access to services and authentication


Users are solely responsible for having the equipment necessary for fast and secure internet access and knowing how to operate their equipment effectively and how to navigate the internet. They remain solely responsible for their internet connection and navigation at www.xtremegreece.gr as well as their use of the online platform services.

Users wishing to book an Activity/accommodation must create a user account or log in if they have already been created. The account is accessed using a username and password.

Users will provide accurate information when registering on the site.

Users also update this information in case of changes.

Users are solely responsible for maintaining the confidentiality of the login and password of the user.

In particular, Users are responsible for implementing the precautionary and security measures required to protect the password.

Users should immediately take all necessary steps if their password is revealed and / or in cases of fraudulent use. In particular, users must change their password immediately.

Users are solely responsible for maintaining the confidentiality of the login and password of the user.

In particular, Users are responsible for implementing the precautionary and security measures required to protect the password.

Users should immediately take all necessary steps if their password is revealed and / or in cases of fraudulent use. In particular, users must change their password immediately.

Users are solely responsible for the use of the user login and password. All access to a user account using the aforementioned username and password is unquestionably considered to have been performed by the User, as well as any modification or operation made to the user account after the registration of such username and password.

 

3. Reservation Process - Payments - Documents.


                    The service user and prospective customer visits the online platform at xtremegreece.gr, logs into his account with the required username and password and selects one of the listed activities. Selects type of activity/accommodation, activity/accommodation location, people to attend, and date - time. Then, after selecting the above, at the same time, the platform informs the customer about the total cost of the activity including taxes and fees. If the customer agrees and to make the reservation, the customer will either pay by credit / debit card or Paypal the total amount for the above activity/accommodation. The customer is also liable for expenses or payment commissions etc. This money is not collected by the first party in his name but in the name and for the account of the Affiliate, who has authorized him to accept payment. The platform sends a pre-booking receipt to the Client after payment and then discusses with the respective Affiliate the availability and final details of the booking confirmation, whereupon the platform sends the client a final confirmation of the booking by email. If for any reason this activity/accommodation is not available, the platform may either propose to the customer another similar activity/accommodation or cancel the reservation.

                    After the above, at most 15 days before the predetermined date of execution of the activity, the platform informs the client of the Partner's contact information, and the exact location of the activity or accommodation, whereupon the customer contacts the Partner and determines the final details of the implementation of the activity/accommodation. The Affiliate's responsibility is to issue the relevant documentary invoice / proof of service to the respective customer for the total amount paid by him and to deliver it to the client, a process by which the website www.xtremegreece.gr and the platform have no participation.

 

4. Obligations of users of the platform


                    Users will use the Website and the Service with respect to the rights of third parties and with respect to the rights of the Affiliates, the Website and the Platform.

Users must comply with applicable regulations when browsing the Website and using the Service.

In particular, Users must:

not to use the Website or the Service to obtain services that violate applicable regulations.
not to slander, offend or defame a natural or legal person.
not to create user accounts with fantastic identities, not to fake their own identities.
not to harm others by using the Website or the Service and, in particular, not to steal a third party's identity and not to use third-party data in general.
not to use contact information obtained through the Website or the Service for the dissemination of unsolicited or unauthorized messages, regardless of the form of communication or attraction.
not to use the contact information obtained through the Website or the Service to spread computer viruses or similar threats.
not to damage the reputation of the affiliates or the website or the image of the xtremegreece brand.
not to disrupt or allow interruption to the Website.
not to harm or attempt to harm the services provided by one or more of the Platform's affiliates or affiliates, in particular the hosting company, including non-exhaustive exposure of the site to viruses, creating saturation, flooding the server or system saturation messaging with emails.
not access or attempt to access data that is not intended for Users or enter or attempt to access any part of the Website hosting server in a private User Space and / or to access or attempt to access all or part of the data that they are not allowed to access.
not detect, detect or test the vulnerability of a system or network or violate the security or authentication measures of the Site or its entirety or part of it or attempt to gain unauthorized access to the networks and systems linked to the Website.
not upload to the Website, display or send by e-mail or by any other means any elements containing software viruses or other codes, files, or computer programs designed to, or thereby interrupt, destroy or restrict functionality in any computer software or hardware or any telecommunications equipment.
 

                With regard to booking and performing activities/accommodation, clients and participants must:

  • ensure that they meet the necessary conditions, as appropriate, in the description of the activity (good health and fitness, certificate, level of training, license, etc.) before booking an activity. Otherwise, the Affiliate may deny the Customer or Participant access to the Activity without refund.
  • ensure the accuracy of the information provided for booking activity/accommodation with the partner. Otherwise, the Affiliate may deny access to the Activity/accommodation.
  • strictly comply with the Partner's instructions and rules before, during and after the Activity, in particular with all rules and instructions that ensure that the Activity is conducted in extremely safe conditions.
  • arrive in the designated space on time in accordance with what is stated in the booking. For the activities, a delay of more than 15 minutes may result in the cancellation of the reservation in accordance with the Partner's terms and conditions for such activity and is referred to in the reservation.
                    It is specified that activities/accommodation performed outside or adjacent to the Exclusive Activity/accommodation are not the responsibility of the Affiliate, nor are they related to the Platform.

                It is also clarified that xtremegreece does not have the technical means to verify that the Client or the Participant has good health and fitness, experience, authorization, certification or a level sufficient to perform an Activity.

                Therefore, it is expressly stated that Clients and Participants will participate in the Activities at their own risk, taking into account their level, health and fitness, experience, limits and risks inherent in participating in a 'risky' activity. " sports activity .

                To this end, neither the Affiliates nor, of course, the Platform will be liable for injuries, accidents, or deaths during the course of an Activity. Users and by extension and the Participants declare responsibly that they do not maintain any claim or claim against the Website and the Platform in relation to the performance of the activity they choose and resign in advance of each having their own exclusive responsibility.

                Customers are informed of the obligation, both for themselves and for all Participants, to be properly insured for pharmaceutical and hospital care in Greece and abroad while performing sports activities. It is specified that the activities offered on the xtremegreece platform, unless otherwise specified, do not include insurance.

It is the responsibility of each participant to ensure that their insurance coverage is adequate.

 

5. Copyright


                All content of this site, including (but not limited to) texts, news, graphics, photos, layouts, illustrations, videos, sketches, services provided, is the property of www.xtremegreece.gr and is governed by national and international provisions on Intellectual Property. The logos, trademarks, trademarks and attributes of the Website are the property of www.xtremegreece.gr and / or the persons who own the relevant rights to the Website, and are protected by applicable industrial and intellectual property laws. The copyrighted works of third parties listed on wwwxtremegreece.gr have been posted in good faith and for information purposes only. Obviously, they will be removed at the request of the beneficiaries.

 

6. License


                Any use, reproduction, republishing, copying, storing, selling, transmitting, distributing, publishing, executing, downloading, translating, modifying in any way, part or all of the content of the website and the services offered to you is expressly prohibited this, without his prior permission. Exceptionally, it is permitted to individually store and copy portions of the content on a single personal computer for strictly personal use, without the intention of commercial or other exploitation and always provided that the source of its origin is indicated, without in any way granting rights intellectual property. It is therefore prohibited to sell, copy, modify, reproduce, republish or otherwise "upload", transmit or distribute in any way whatsoever. Other products or services listed on the web pages of the Website and bearing the marks of their respective organizations, companies, affiliates, associations or publications are their own intellectual and industrial property and are therefore responsible for their own use. 

7.Disclaimers and Limitations of Internet Liability

Www.xtremegreece.gr makes every effort, so that all content and information displayed on the website are characterized by accuracy, clarity, correctness, completeness, timeliness and availability. However, in no case do we guarantee and consequently we are not responsible (not even by negligence) for any damage caused to the visitor / user, by the use of the website. Content and services are provided "as is", without any express or implied warranties, express or implied, subject to the warranties of satisfactory quality, suitability, inviolability, safety and accuracy, which we all expressly deny. We are also not responsible for repairing any damage (positive or negative, which may be indicative of loss of profits, data, lost profits, monetary satisfaction, etc.) by users / visitors of our website or third parties, due to a cause related to the operation or not, the use of the website, any inability to provide services / information provided by it or any unauthorized interference by third parties in products / services / information available through it. We make every effort to ensure the proper functioning of the Network, but in no case do we guarantee that the operations of the Website or the servers will be uninterrupted or without any kind of error, free of viruses and similar elements, whether it is its Website, or for another site or server through which its content is transmitted. Complaints or claims regarding activities or accommodation will be handled by the partner / provider. Xtreme Greece O.E is not responsible for and disclaims any liability regarding such complaints, claims and liabilities.

 

8. Blocking Hints - Tips


                No part of the content provided to Users / Visitors of the Website constitutes and cannot under any circumstances be considered, directly or indirectly, an inducement, instruction, advice or exhortation to any act or omission, but is at the sole discretion of Users / Visitors personal evaluation to act on their own volition, excluding any liability.

 

9. User-Submitted Content


                Www.xtremegreece.gr gives users the option to publish their own content on the site, or to refer to their own content published on other websites. However, we have the right to control such content and to prevent the publication of material that is unlawful, threatening, defamatory, offensive, obscene, outrageous, inflammatory, extortionate, pornographic or otherwise legally liable, otherwise legally or legally liable. violates the law. In the event that content such as the foregoing becomes available to us, we are entitled to remove it without notice or any other formulation Users acknowledge that we have the right to review and approve the material they submit prior to its publication on the site. Www.xtremegreece.gr has the right (but not the obligation) to review, approve, reject or delete any content that users submit to the Website and these decisions are subject to no review process. We reserve the right to delete or refuse to post content that infringes the rights of use, trademarks, trademarks or any other intellectual property rights (natural or legal) of persons as well as material that violates personal data.

 

Any user posting content expressly agrees and agrees that:

                It has the right to submit and publish content on the Website, which does not contain or infringe the trademarks, logos or copyrighted material of any natural or legal person. It exempts the Website and its carrier from any royalties, fees and any other indebtedness to any natural or legal person by publishing content on the Website. Every person who is "photographed" in the content has consented to their image. It has all the necessary licenses to use any rights contained in the content it submits.

                Users are solely responsible for the content they submit or distribute through the Website in any way. Under no circumstances may www.xtremegreece.gr or its affiliates and affiliated companies, its employees, directors, shareholders or representatives be held liable for damages or losses of any kind (eg direct indirect). , incidental, incidental, civil or criminal) resulting from the actions of users of the site. If a user wishes to retrieve content that they have submitted, they are either given the option to remove it themselves or are required to notify us using the contact email available on the site. Content will be withdrawn within 1-2 business days.

                The content that users submit and publish remains their property, while granting the site the unlimited right, without charge for the use, distribution, reproduction, modification, adaptation, public display and exploitation of the content anytime and in any form, electronic or printed, that does not violate their moral right.

 

10. Links

                As is understandable, we do not control the availability, content, privacy policy, quality and completeness of the services of other websites and pages that we may refer to through hyperlinks or advertising banners (hereinafter referred to as brevity). "Links"). The links are intended exclusively for the convenience of visitors / users of the site, and the sites to which they refer are subject to their respective terms of use. The placement of the links is not an endorsement or acceptance of the content of the respective websites and we are not responsible for their content and any harm resulting from their use, as the visitor has access to them at its own risk.

 

                    Any linking to the Website, framing the Website and generally any use of a component of the Website will be subject to the prior written consent of xtremegreece and may be revoked at any time at its sole discretion.

Xtremegreece reserves the right to (i) request the deletion of any link to the Website that is not or no longer authorized, and (ii) to claim compensation as compensation for the damage resulting therefrom.

The site may contain links to other web sites or other Internet sources. Since xtremegreece cannot control such websites or external sources, it is not responsible for the availability of these sites and resources and is not responsible for the operation, content, advertisements, products, services or any other information or data available on or from such sites or from external sources.

Creating such links does not imply that xtremegreece endorses or recommends this linked site or is affiliated with it.

In addition, xtremegreece is not responsible for any damage or loss, actual or alleged, after or in connection with the use or confidence of the content, goods or services available on such sites or external sources.

 

11. Privacy Policy

                Xtremegreece deals with the protection of the personal data of its Users. It is committed to providing a very high level of protection for this data, in accordance with the Data Protection Act and the General Data Protection Regulation (GDPR).

                For more information on applicable data protection regulations, users can also consult the Independent Personal Data Protection Authority's website www.dpa.gr

 

                A. User Rights

                Xtremegreece will collect personal data during user visits to the Site and in the use of its services. Users are informed that they have the following permissions:

Right to access their personal data: they can be informed and request access to the data processed by xtremegreece about them.
Right to update their Personal Data: to request that their personal data be modified or updated when it is inaccurate or incomplete.
Right to limit the use of their Personal Data: to request that any or all of their personal data be temporarily or permanently processed.
Right to object to the use of their Personal Data: to object to the processing of their personal data when there is no longer any need to process it.
Right of reply in Direct Marketing: to oppose the processing of their personal data for direct marketing purposes.
Right to Transfer Their Personal Data: to request a copy of their personal data in machine-readable form and the right to transmit this personal data for use by another party.
Right to delete their Personal Data: to request that their personal data be disclosed.
All these rights can be exercised:

directly to the user's account.
by email to: info@xtremegreece.gr, with a copy of the police ID attached.

 

B. Collection of Cookies of Personal Data.

                Xtremegreece is responsible for the processing of personal data it collects on the Website and online platform.

                Xtremegreece will collect personal information during user visits to the Site and when using the Platform Services. Particularly:

when a Customer creates a user account: Includes personal data such as full name and email addresses.
when the Customer is booking an Activity/accommodation: Includes personal information such as name, address (partial or total), telephone number, credit card details and other personally identifying information. This may also include information about other people, and in this case, users must first obtain the consent of other people before giving their personal data. Consequently, the contribution of these elements is presumed to be their consent.
When Subscribing to Download Newsletter: Names and Email Addresses Included.
 

                C. Use of Personal Data.

                Xtremegreece will use the personal data collected in this manner in accordance with applicable regulations and for the following purposes:

to ensure proper use of the Website and the Platform, as well as to ensure that the Service is used correctly in accordance with the General Terms of Use.
for marketing research activities conducted by xtremegreece, unless the User expresses its opposition, or for marketing promotions conducted by third parties, if Users have consented to them. In this case, users can change their preferences at any time by going to their personal user account.
in the event of a breach of a regulation if an authority makes a substantiated request for the applicable regulations.
for internal management and quality control purposes.
                Data provided by users, in particular by browsing the site or through the registration domains available on the site, is required to process the request and use the service unless "optional" is indicated on the relevant form.

                                The recipients of such data are the relevant services of xtremegreece, the payment partners and the trading partners.

                Xtremegreece will only use your personal information in a legal way. Most commonly, personal data will be used in the following cases:

where the contract to be concluded or already concluded must be executed.
where necessary for the legitimate interests of xtremegreece (or a third party) and where the interests and fundamental rights of Users do not take precedence over those interests.
with the consent of the users
where we have to comply with a legal or regulatory obligation.

 

Xtremegreece may share personal data with other parties, such as Affiliates. We only provide our Affiliates with the necessary information. We recommend that Users always review the Activity/accommodation Provider's Privacy Policy to determine how the Affiliate may maintain or use personal data.

                Xtremegreece will retain personal data for as long as it is necessary to fulfill the purposes for which it was collected, including for the satisfaction of any legal or accounting need, etc. To determine the appropriate period of retention of personal data, the quantity, the nature and sensitivity of personal data, the potential risk of personal data being compromised by unauthorized user access or disclosure, the purpose for which personal data is processed and whether these objectives can be achieved by other means and the legal provisions in force.

 

                D. Cookies Collection

                When you visit the site, cookies and other similar technologies (hereinafter "cookies") may be installed in the user's browser.

                Specifically, these cookies are used to collect information about User browsing.

                The purpose of the cookies used by xtremegreece is to provide, among other things, browsing the Web and using the Platform's services.

Cookies that can be placed in the user's terminal while browsing the site have several functions:

Strictly required cookies are required to use the Platform Services.
Functional cookies are primarily intended to improve Internet browsing and use of the Services.
Advertising cookies provide for targeting advertisers to users, as well as limiting the number of times a user sees an ad or to measure the effectiveness of an ad campaign.
Activity Partner cookies allow the Company to monitor actions on Affiliate links in order to manage its relationship with those Affiliates.
Statistical cookies allow xtremegreece to measure the audience for all or part of the Site and thus generate statistics, volumes and visitor origin.
                In addition, xtremegreece installs social media applications on site pages, allowing users to share content with other people.

 

Such applications may allow the social network to recognize a user even if the user in question has not used the corresponding social network button if that user account with the relevant social network is open. Since xtremegreece does not control such applications or services, users are advised to familiarize themselves with the privacy policies of such third parties, in particular to take appropriate action.

                Users may object to the installation and registration of cookies or configure their browser to notify when cookies expire and ask the user for permission on a case-by-case basis.

                However, users are advised that certain essential features of the site may not be used or will work in a downgrade state if users refuse to install the cookie.

 

                E. PERSONAL DATA SECURITY

                Xtremegreece applies security procedures to help protect the personal data stored on its systems. For example, xtremegreece restricts access to personal data to those employees who, by reasonable standards, need it. Xtremegreece will also use procedures to protect users' personal data from unauthorized access.

                However, users are drawn to the fact that although xtremegreece has used appropriate technical and organizational resources to ensure protection against unauthorized or illegal processing of personal data and against any loss, damage or accidental destruction, there is no way to ensure the absolute security of such personal data.

                In addition to the above, users should also use security systems and programs in their equipment to ensure the entire process and on their part, given that, in this case, there is no way to ensure the absolute security.

                    Invalidity of part of the present does not imply invalidity of the whole, except for that part which is considered or invalid and the other terms remain valid. In addition, xtremegreece undertakes to replace such a term as soon as possible with another similar, based on good faith and business ethics, in order to ensure that the platform operates smoothly and effectively serves its users.

 

12. Reservation Cancellation Policy, activities and trips (policy is chosen by the business partner per activity / trip)

 

Cancellation by Customer

The online platform xtremegreece.gr acts as an intermediary between you (the end user) and the providers - Affiliates. Therefore, when booking an activity through the online platform xtremegreece.gr, you book directly with the Provider-Partner with the ultimate goal of always providing you with the largest selection of activities and the best booking experience!

The same is true for our network of Providers. To avoid last-minute cancellations, which can represent significant losses for our Affiliates, each of them chooses the cancellation policy that it deems appropriate for their business.

Therefore, unless otherwise specified in the activity descriptions, each activity is assigned one of the following three cancellation policies:

 

Flexible
 • Cancellation 5 days (or more) before business day: Full refund

Cancellation between 4-2 days before
 business day: 50% refund
Cancellation 48 hours prior to business day: No refunds

Moderate

Cancellation up to 12 days (or more) before business day: Full refund
Cancellation between 11-5 days before business day: 50% refund
Cancellation 4 days (or less) before business day: No refunds

Strict (usually involving activities of five days or more)

Cancellation up to 30 days (or more) before business day: Full refund
Cancellation between 29-12 days before business day: 50% refund
Cancellation 11 days (or less) before business day: No refunds
 

 Important: In some activities / trips, each provider may have its own cancellation policy, which will be listed in each activity / trip

                    If the Client does not show up to the Partner and the designated location at the date and time the activity is performed, the Partner will notify the Client of the non-appearance of the platform via email within 24 hours of the scheduled execution date and time. of activity. This is treated by the parties as if the customer had appeared and the activity had been executed.

 

If a customer requests a change in the scheduled dates of an activity, if this modification is possible (this will depend on the activity). This can be done by email at info@xtremegreece.gr. We will contact the Affiliate to see if such a modification is possible for you. If the modification request is accepted by the Partner, a new booking summary will be issued and sent to you.

However, we note that on the one hand Partners are not obliged to accept changes in dates or schedules, on the other hand it may not be possible to make such a change for many reasons that cannot be foreseen now. These requests, if accepted, may be subject to any additional charges in accordance with the Special Partners' terms and conditions.

If the modification request is rejected, your request will be treated as a cancellation in accordance with the above policy.

Try contacting us or your Partner as soon as possible if you cannot attend the activity on the due date. Affiliates and xtremegreece will do their best to find the best solution to refresh or postpone your activity.

 

Reservation Cancellation Policy for accommodation (policy is chosen by the  partner )

 Each accommodation partner can have the cancellation policy which he chooses for each accommodation, which cancellation policy is displayed in a prominent place on each accommodation page on the website xtremegreece.gr, separately.

 

Cancellation by Partner

        Affiliates are committed to providing Customer Activities/accommodation in the best possible way. Partners can only cancel an activity if conditions make it impossible or dangerous (eg due to weather conditions or force majeure).

In such case, the partners will inform the platform as soon as possible, in any case at least 8 hours prior to the execution of the activity or 24 hours for accommodation, so that the client is informed in a timely manner. In this case the Partner will consult with the client and determine another day and / or location etc for the performance of the activity, without any additional burden for the client. If it is not possible to perform the activity, then the customer is refunded the amount paid, less the refund.

13. Jurisdiction - Jurisdiction - Applicable Law.

These terms and conditions are governed by Greek law. Any dispute arising out of or in connection with these Terms is subject to the exclusive jurisdiction of the courts of Athens.